Privacy Policy

ELLA ROSE PRIVACY POLICY

This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ellarose.com.au (the "site").

1. Personal Information We Collect

When you visit our site or make a purchase, we may collect:

• Personal Information: Your name, email address, shipping/billing address, phone number, and payment details.
• Order Information: Items purchased, order history, and preferences.
  No credit card information is stored by ELLA ROSE, no person will ever see your credit card number. For security reason, we do not store your credit card details on our records, so you will be required to re-enter these details when you make each purchase.
• Technical Information: IP address, browser type, device information, and how you interact with our website (using cookies or similar technologies).

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Communicate with you about your orders, promotions, or updates.
• Improve our website and customer experience.
• Prevent fraud and ensure security.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Such as payment processors, shipping carriers, and email marketing tools—only as needed to complete your order or provide service.
• Legal Authorities: If required to comply with laws or protect our rights.

4. Cookies & Tracking Technologies

Our site uses cookies to:

• Remember your preferences and shopping cart.
• Analyse website traffic and improve functionality.
• You can manage cookie preferences in your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

• Access or correct your personal information.
• Request deletion of your data.
• Opt out of marketing communications.

To make a request, email us at info@ellarose.com.au

6. Data Security

We take reasonable steps to protect your personal information using secure technologies and practices. However, no system is 100% secure.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this policy occasionally in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

9. Contact Us

If you have any questions about this Privacy Policy, contact us at: info@ellarose.com.au